FAQs

Explore our Frequently Asked Questions to find answers to common queries about our facilities and services. If you don’t see the information you’re looking for, feel free to contact us for personalized assistance. We’re here to help simplify your experience with us.

FAQs

Explore our Frequently Asked Questions to find answers to common queries about our facilities and services. If you don’t see the information you’re looking for, feel free to contact us for personalized assistance. We’re here to help simplify your experience with us.

Monday – Friday: 7:00 am to 7:00 pm
Saturday: 8:00 am to 12:00 pm
Sunday: 4:00 pm to 6:00 pm*

*Open on Sunday for boarding pick-ups only

We are in Shawnee, KS at 20614 West 47th Street. We are 2 miles West of I-435 and the Holliday Drive exit.

We recommend you bring your pet’s food to lessen the chance of a digestive disturbance. We do have available a chicken and brown rice kibble in house.

We monitor your pet closely while they are with us. Should your pet become ill or injured we contact you first and then your veterinarian. If your veterinarian is unavailable, we would then contact a trusted animal hospital nearby to receive any necessary treatment.

  • Yes, our front desk is closed on most major holidays. While our front desk is closed, we will still have staff working in the back to ensure your pets are receiving excellent care and love. 
    • New Year’s Day 
    • The Sunday before Memorial Day 
    • Independence Day
    • The Sunday before Labor Day
    • Thanksgiving Day
    • Christmas Day

*Note that we do have Peak Pricing for all major holidays including the ones listed above. Please reach out to us directly for additional information. 

You are more than welcome to bring your pet’s favorite blanket or bedding, toys, chews and treats for your dog during their stay. Smells from home can relax a pet especially at night.

All customers must complete and submit our online Enrollment Form. We also need proof that vaccinations meet our requirements.

  • Bordetella vaccination is required every 6 months
  • Distemper group and Rabies vaccinations are required every year or every 3 years depending on your veterinarian
  • A negative fecal exam is required annually. No pets will be admitted with a positive fecal test.
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